Privacy policy

How we handle personal data

This policy explains what personal data Persept collects through this website and the AI workforce service, why we hold it, who we share it with and the rights you have. For the detail of how we store a client’s business data, where it is hosted and which providers we use, see the Trust page.

Who we are

Persept Software Solutions is a software studio based in Dubai, United Arab Emirates (“Persept”, “we”, “us”). We are the controller of the personal data described here. For any privacy question, or to exercise your rights, email khizr@persept.ai.

Registered address: [registered address, Dubai]. Trade licence: [trade licence no.].

What this policy covers

  • This website (persept.ai) and people who visit it, contact us or book a call.
  • The AI workforce service we run for clients. The full data-handling detail for the service lives on the Trust page; this policy summarises it and sets out your rights.

Persept’s other products have their own privacy terms.

What we collect, and when

  • When you contact us. The contact form on this site opens your own email app with a pre-filled message to khizr@persept.ai; we do not store anything on the website when you use it. When you email or message us on WhatsApp, we receive your name, your email address or phone number, and whatever you choose to tell us.
  • When you book a call. Booking is handled by Calendly. You give Calendly your name, email and a time; it passes those to us so we can meet you. Calendly processes that booking under its own privacy policy.
  • Technical logs. Our hosting provider keeps standard server logs (such as IP address, browser type and the pages requested) to run the site securely and diagnose problems.
  • Business contact data in the service. For clients, the agents work with business contact details, the source each contact came from, and the client’s own rate card, past work and proposals. See the Trust page. We do not handle payment cards, identity documents or personal records.

Cookies and analytics

This website does not use advertising or analytics trackers and sets no marketing cookies. Fonts are served from our own domain, not a third party. The only cookie we set is a strictly necessary sign-in cookie on the client dashboard, used to keep you logged in; it is not used for tracking.

Why we use your data (legal basis)

  • To answer your enquiry and arrange a call you asked for.
  • To provide and run the AI workforce service under our agreement with a client.
  • To keep the site and the service secure and working.
  • To meet legal and regulatory obligations.

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), we rely on your consent, the performance of a contract, and our legitimate business interests, as appropriate to each case.

Who we share it with

We do not sell personal data and we do not share it for advertising. We use a small set of service providers who process data on our behalf under contract:

  • Hosting of this website: our cloud hosting provider (server logs only).
  • Call booking: Calendly.
  • Messaging: if you message us on WhatsApp, Meta handles that message.
  • The service: the sub-processors listed on the Trust page (for example Anthropic for the AI model, Supabase for the database, Hostinger for the server, and your own Google or Microsoft account for email).

Anthropic’s commercial terms prohibit training on customer content.

International transfers

Some of these providers process data outside the UAE (for example in the United States or the European Union). Where data leaves the UAE we rely on the providers’ contractual safeguards and their own data-protection commitments. Client service instances are hosted in [London / Frankfurt].

How long we keep it

  • Enquiries and booking details: for as long as needed to deal with your request and keep a reasonable business record, then deleted.
  • Client service data: for the life of the contract. When you leave, you can export everything and we delete our copy within 30 days of the contract ending.

Email we send

Outbound email is sent only after a person approves it. We email business addresses only, keep volumes low and relevant, and include sender details and a one-click opt-out in every message. Anyone who opts out is added to a do-not-contact list that is never overridden. We make no automated calls and run no LinkedIn automation. The full email rules are on the Trust page.

Your rights

Subject to the UAE PDPL, you may ask us to give you a copy of your data, correct it, delete it, restrict or object to its use, or withdraw consent you gave earlier. You can also complain to the UAE Data Office. To make a request, email khizr@persept.ai. We will respond within the time the law allows.

If your data is handled as part of a client’s service, that client is the controller of their own contacts and we act on their instructions; we will pass your request to them where that is the right route.

Security

Each client runs on its own private instance, never shared with other clients. We limit who can access data, use reputable providers, and keep access under review.

Children

This site and service are meant for businesses and are not directed at children. We do not knowingly collect data about children.

Changes to this policy

If we change how we handle data, we will update this page and the date at the top. Material changes will be made clear.

Contact

Persept Software Solutions, Dubai · khizr@persept.ai